Quick Stats

Open Admin Settings to see multiple tabs available on top:

• Organization
• Contract Management
• Security
• Integrations

This guide covers the Organization tab: four headline cards and the analytics sidebar opened by clicking a card.

Headline stat cards

Each card shows a large number, an icon, and—on most cards—a small badge. Click a card to open the matching analytics sidebar.

Card	What the number represents
Total contracts	Contracts visible within your admin scope.
Total users	Users in your organization.
Active users (last week)	Rolling 7 days: distinct users with at least one logged activity event. The large value may show month-over-month change in activity volume; badges add context (below).
Chat questions	User chat messages (questions) in sessions owned by users in your org.

Badges (corner of the card)

• Total contracts and Total users: Month-over-month % from cumulative counts at month-end (contracts existing by that date; users who joined by that date). Positive growth uses green styling; otherwise neutral.
• Active users (last week): one badge for MoM % change in activity events (calendar months); another for share of all users active in the last 7 days.
• Chat questions: no corner badge—total only.

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Analytics sidebar

Summary tiles (contracts, users, active users)

Two tiles appear at the top:

1. Current total (or the period figure used for growth)—e.g. total contracts, total users, or (active users) activity event count for the latest month in the growth calculation.
2. Growth — percentage with a “?” tooltip showing the exact formula text from the product.

Growth is month-over-month, comparing the latest full calendar month to the previous month.

Total contracts — Cumulative contract count at each month-end:

$$\text{Growth \%} \approx \frac{C_{\text{this month-end}} - C_{\text{prior month-end}}}{C_{\text{prior month-end}}} \times 100$$

where (C) = contracts created before that month boundary.

Total users — Same pattern for cumulative headcount (users with date_joined before each month-end).

Active users (last week) — Compares counts of activity-log events (all types) in the current vs previous calendar month:

$$\text{Growth \%} = \frac{\text{current month events} - \text{previous month events}}{\text{previous month events}} \times 100$$

If the previous month had no events, growth may not appear.

Extra tiles (active users only)

• User active this week — distinct users with logged activity in the last 7 days.
• % of active users this week:

$$\frac{\text{active users (last 7 days)}}{\text{total users}} \times 100$$

Charts

Metric	Chart	Notes
Total contracts	Line — contracts on the platform	Last 6 months. Each point = cumulative total at month-end (running total), not net new per month.
Total users	(no month trend)	Top departments: pie + list.
Active users (last week)	Bar — User activity	Last 6 calendar months. Each bar = event count in that month (not cumulative).
Chat questions	Bar — Questions over time	Not cumulative. Toggle Day (last 30 days), Week (last 12 Mon–Sun weeks), or Month (last 6 calendar months). Total questions matches the headline count.

Breakdown lists

• Total contracts — Top 3 categories by contract count (respects field label customization).
• Total users — Top departments (pie + list).
• Active users (last week) — Top users by logged events in the last 6 months (name, email, counts).

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Tips

• Use cards for a quick pulse; use the sidebar for trend and composition (categories, departments, heaviest users).
• For Chat questions, change Day / Week / Month to spot spikes vs steady usage.
• — usually means loading or unavailable data.

Permissions

Admin Settings analytics require an appropriate admin role. If Organization analytics are missing, ask your administrator.